Department Editor, Service Operations Engineering, IIE Transactions, 2009 to present.
Associate Editor for Management Science, 2002 to 2009.
Associate Editor for Operations Research, 2006 to present.
Editorial Board of IIE Transactions, 2001 to 2009.
Editorial Board of Naval Research Logistics, 2004 to 2009.
of the special issue of IIE Transactions on workforce agility
for Management Science, Operations Research, Manufacturing and Service Operations Management,
IIE Transactions, Queueing Systems, Naval Research Logistics, Production and Operations Management,
International Journal of Production Economics, European Journal of Operational Research, IEEE
Transactions on Automation Science and Engineering.
Organized MSOM Cluster for Informs Miami, Fall 2001
National Science Foundation (NSF) Grant Proposal Review Panel, 2001.
National Science Foundation (NSF) Grant Proposal Review Panel, 2009.
Northwestern Institute on Complex Systems (NICO) Executive Board, 2006 to present.
Organizing NICO Complexity Conference (with Noshir Contractor and Uri Wilensky), 2009.
IEMS Graduate Program Committee, 2000 to present.
Manufacturing and Design Engineering (MaDE) Advisory Committee, 2000 to present.
Chair of Faculty Search Committee, Department of IEMS 2007.
Chair of Faculty Search Committee, Department of IEMS 2008.
Faculty Search Committee, MEDS Department, Kellogg School of Management, 2008.
Faculty Search Committee, MEDS Department, Kellogg School of Management, 2009.
Member of Institute of Industrial Engineers
Member of Institute for Operations Research and Management Sciences
Member of Manufacturing and Service Operations Management Society
Member of American Society for Engineering Education